Sales Policy

Privacy Statement
The Randall M. Hasson Studio respects your privacy. When visiting our site or providing us with personal information, you can be assured that we do not rent, sell or otherwise make available this information to a third party, unless directed to by legal or regulatory authorities.

Sales Policy

U.S. Sales
The Randall M. Hasson Online Gallery sells and ships within the continental United States, Alaska, and Hawaii.
Note: We will make every effort to ship paintings ordered from the Randall M. Hasson Online Gallery within 30 days of receiving your credit card approval or payment. If we should run into difficulty shipping within this period, we will promptly contact you for further information or let you know the new estimated shipping date. We appreciate your order and know you will enjoy the products purchased from the Randall M. Hasson Online Gallery.

Returns Policy
All sales are final. Please note that we permit the return of products only in the following circumstances:

Defective Items
If a product you ordered is defective due to shipping damage or manufacturing defects, the Randall M. Hasson Studio will replace the product. If you believe your purchase is defective, please call us at (858) 792-0902 within the first thirty days of your purchase. If we authorize the return, you will receive a product return authorization. We will arrange for shipping at our expense.

Wrong Items Shipped
If you receive items you did not order, call (858) 792-0902. You will receive authorization to return the product for an exchange. We will arrange for shipping at our expense.

Order Cancellation
If you want to cancel an order placed via the Randall M. Hasson Online Gallery, or if you cannot remember how it was placed, all you need to do is send us an e-mail or call us. Be sure to include your name, e-mail address, order confirmation date (if available), and the product you want to cancel. If you want to change the quantity of an item, please tell us. Please e-mail us at info@randallmhasson.com or call us at 1-858-792-0902 as soon as possible if you want to cancel or change your order. We cannot cancel or change an order once it has entered the shipping process.

Payment Method
The Randall M. Hasson Online Gallery accepts Visa and MasterCard, orders via Paypal and checks. Your credit card will be charged when your custom order is placed.

Sales Tax
Sales tax will apply to your purchase from the Randall M. Hasson Online Gallery at the rate in effect at the shipping address. The proof of purchase will include any applicable sales tax.

Shipping Information

You can choose from three shipping methods: FedEx Ground, Second Day, or Next Day. Orders shipped Ground Service should arrive 3-7 business days after shipping.

Prices
The price you will be charged is the price shown on the day that you place your order, plus applicable sales tax and shipping charges. The Randall M. Hasson Studio reserves the right to change prices for products displayed at the Randall M. Hasson Online Gallery at any time.

Product Availability
Some products may be available in limited quantities. The Randall M. Hasson Online Gallery will notify you of limitation on product availability and purchasing. This information is subject to change.

If we cannot ship within thirty days from the date the Randall M. Hasson Online Gallery receives your payment, we will notify you by mail and provide more specific information.

Product Warranty
All new Randall M. Hasson Studio products carry a thirty day Limited Warranty against defects in materials and workmanship.

Other Terms and Conditions
The Randall M. Hasson Studio is not responsible for typographic errors. The Randall M. Hasson Studio reserves the right to change the terms and conditions of sale at the Randall M. Hasson Online Gallery at any time. All sales at the Randall M. Hasson Online Gallery are governed by California or New Mexico law respectively, without giving effect to its conflict of law provisions. No Randall M. Hasson Studio employee or agent has the authority to vary any of the Randall M. Hasson Online Gallery’s policies or the terms and conditions governing any sale.

Hours of Operation
The Randall M. Hasson Online Gallery customer support help line may be contacted at 1.858.702.0902 Monday through Friday, 9AM to 5PM PST, holidays excepted.

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